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User’s Manual – Sichuan
四川用户手册

1. Introduction
NetPhone KE1020/1021 is a practical and highly manageable VOIP (Voice over Internet Protocol) phone. Its appearance looks like a regular telephone set. It can talk to another NetPhone at zero dollar charge or to a regular PSTN phone (you are now using at home or in the office) at a very low cost. I can be worked on all enterprise intranets, extranets, telecom-level IP service carrier networks, and any other users with internet availability.

NetPhone KE1020 is single-port model; while KE1021 the dual-port model that can be used as hub working with a computer. The products are designed in accordance with U.S. FCC (Federal Communications Commission) standard, and are approved upon FCC testing.

2. Content of Package

ü      NetPhone - KE1020 or KE1021 model

ü      Handset

ü      Handset Cord

ü      Ethernet 10/100 Base-T cable

ü      DC-12V Power Adapter (Input range 110V – 220V)

ü      User’s Manual

ü      User ID Card (with Chinese telephone number, user account number and hidden password).

3. Installation and Settings

3.1 Installation

(1) Place your NetPhone on a firm table near a power socket

(2) If you internet source is from a router, a hub or a switch, connect Port 1 or LAN of the NetPhone with the output port of the router, hub or switch by an Ethernet 10/100 Base-T cable, then go to (4)

(3) If your internet is coming from a cable modem or ASDL adapter of a high-speed internet provider, connect your NetPhone to the modem or adapter directly, using the Ethernet 10/100 Base-T cable, then go to (4)

(4) If your NetPhone model is KE1020, ignore this step, go to (5). If your NetPhone model is KE1021, and if you want to use the computer and male phone call simultaneously, connect your computer with Port 2 or PC port of the NetPhone KE1021

(5) Plug the power adapter into the power socket, and connect the output-plug to Port 3 or DC-12V port of the NetPhone.

3.2 Settings

If your internet is coming from a router, the information about Local IP, Router IP, DNS IP, etc. will automatically be stored in your NetPhone after the installation is finished. The only thing you need to do before calling is Account Settings.

4. Account Settings

Press ‘SET/OK’ to main menu; use “UP’ and ‘DOWN’ to select ‘Account Settings’.

  1. Set Phone Number

Press ‘SET/OK’ to submenu; use ‘UP’ and ‘DOWN’ to select ‘Phone number’;

Press ‘SET/OK’, and then, use number keys to input the phone number (Reference page 4 on hardcopy User Manual)

  1. Set User ID

      Press ‘SET/OK’ to the submenu; use ‘UP’ and ‘DOWN’ to select ‘User Identity’;

      Press ‘SET/OK’, and then, use number keys to input the user ID.

      Press ‘#’ to confirm

  1. Set User Password

      Press ‘SET/OK’ to the submenu; use ‘UP’ & ‘DOWN’ to select ‘User Password’;

      Press ‘SET/OK’, and then, use number keys to input the user password found on   

      your User ID card (You need to scratch off the coating).

      Press ‘#’ to confirm.

5. Service Features

ü      NetPhone calling NetPhone

ü      NetPhone calling regular phone

ü      NetPhone calling cellular phone

ü      Regular phone calling NetPhone

ü      Cellular phone calling NetPhone

ü      Call forwarding (Detail on page 8 of User Manual)

6. Functions

ü      Redial

ü      Adjust handset and speaker volumes

ü      Review information of incoming and outgoing calls:

               1. Review missed calls

               2. Review received calls

               3. Review dialed calls

ü      Listen to voice messages

ü      Back space

ü      Hand Free

7. FAQs

8. Technical and Customer Support

ü      Technical support in China: (028) 85590158 

ü      Technical support email address: contact@haotel.com

ü      To purchase additional Prepaid Card, go to www.jxjtech.com and click on "purchase/hardware"

ü      You need to keep your NetPhone ID card with password information. You may need it to check you monthly usage.  To check your usage for last three months and current month, go to: https://gk.haotel.com/cncnet/gk1010_cust/cust/

ü      For additional questions, send email to: info@jxjtech.com

 
 

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